Monte Carlo Table Rating
Started by wpsteel66 on Tuesday, 1st October 2013 3:13 pm
Beware: Your player rating will be cut in half if you do not immediately color up your chips after you finish playing craps.
The boxman informed me that my average bet will be cut in half since I did not put any chips on the table during the time that the last two players had the dice and I was at the table. He said that is their policy.
Each time I play craps, I go thru a routine once I finish playing. I organize and counted my chips. I like to know the amount of ‘money’ I will be getting back after coloring up my chips. Also I want to arrange the chips by color so the boxman does not have to take time to do this (I figure I am helping them out).
Then I NEVER color up during a roll. I am considerate to the shooter and do not want to disrupt the shooter during the roll. So I wait until the dice are passed to a new shooter and will set my chips on the table but before new shooter starts throwing the dice. The guy shooting after me had a very short roll and I was not ready to color up my chips when the dice were passed to the next person. The next shooter had about a 12 roll turn. Then I set my chips down on the table.
I questioned this policy and said my time should be deducted, not my rating reduced in half. Long story short, he was going to do what he wanted and I did not want my short fuse to go off so I left. I did not talk to my Monte Carlo host about this during my Vegas trip. But I did talk to my host at another casino and he confirmed the recorded rating was not even half my average bet. So I just come to the conclusion that this MLife Platinum player will just avoid the Monte Carlo altogether. Other options are in Vegas.
One of the things that makes this situation even worse is I was only person tipping throughout the time I was at the table. I even tipped them when I set my chips out to be colored up. Then afterwards I am told about my rating.
Last response by wpsteel66 7th October 3:40pm
HedgedBettor responded on Tuesday, 1st October 2013
To riff on this:
-Was there an easy solution here? Could you have thrown one red on C&E or something like that to get past their stupid bureaucratic BS? If they required a frontline bet, just making a table minimum on pass and coloring the rest would be OK.
-Is this a MC specific policy or is this policy at all MGM properties in town?
-The tipping is irrelevant. You're tipping the staff but the pit bosses are recording your average, and as management the bosses don't get to share in the tip pool. In fact, I'd give the boxman credit for mentioning this. Wouldn't it have been easier to say nothing and assume you wouldn't check? Few people bother to inquire about such things.
-I hate betting craps for comps anyways. They don't count your odds bet at all, which is fine because there's no house edge to it but the fact is that it means players who maximize their odds bets (and all smart craps players should be doing that) are getting minimal comps compared to the risk they are taking.
Heresiarch responded on Wednesday, 2nd October 2013
This sounds like a boxman on the rag, rather than policy. Sure, technically policy, but there's huge discretion available.
Or it could be that you did or said something at some point to set him off? Sadly, many people in the service industry do not belong in the service industry, so it's possible something minor rubbed him the wrong way.
Avoid him in the future. It could be that other boxmen at MC do the same thing. I normally stay at MGM hotels, and I haven't yet seen this problem, so I hope that it's MC-specific.
blackjacker1979 responded on Thursday, 3rd October 2013
The floor is a liar.
Your average bet and time played should have been booked the second you stopped playing. If he wanted to cut your bet in half it was only because you were still at the table and he was being pissy.
If you have an issue with this I suggest finding a host on duty to assure your play is booked correctly. Do your own due diligence.
Chuck2009x responded on Sunday, 6th October 2013
I play a lot of craps and I basically do the same thing as you - when I decide I'm done, I organize my chips and then wait until the next shooter is finished before I put them on the table to color.
I've never heard anything remotely as ridiculous as what the box said to you. It may be policy that it's at their discretion to cut a rating if a player is sitting out a lot of hands, but to apply it the way he did is utter bullshit.
It was good that you were able to confirm the rating with your host.
Two other points:
Tipping helps. I've had more than one box tell me that. Happy crew makes life easier for the box. I always check my rating before I leave the table, and I regularly get rated higher than I played. The first few times this happened, I thought they might just be BSing me, but it's not that difficult to verify by tying your rating directly to your tier credits/express comps/rewards credits, etc. once you know the base calculation.
A host can't do anything about your rating. Hosts have no sway with that. There's an inherent conflict of interest between the two jobs.
blackjacker1979 replied on Monday, 7th October 2013
A host cannot change your rating, but they can verify your play and if incorrect can point you in the right direction to get it changed. They are there to provide information when needed.
wpsteel66 responded on Monday, 7th October 2013
Based upon my time playing at other MGM casinos and talking to a few MGM casino employees, this policy is only at Monte Carlo.
I always tip the dealers regardless of the amount I color-up. The dealers put up with a lot while working the table. The guys who taught me craps also taught me to tip; in return, I have received good service from and interaction with the dealers. The service and interaction continues even when I have returned to the tables whether that day or at a later date. I had Vegas dealers remember me even after a few months had passed between my Vegas visits.
I did not speak to my Monte Carlo host about this since I came to the conclusion that it just is not worth playing at this casino anymore. The rooms are just ok, no wi-fi in the room, no slots I want to play, I receive much better treatment, service, and offers from the other casinos, and my host is so-so. I stopped by this casino, talked to my host, looked for some good slots, and then played for only an hour at the craps table. After all was said and done that night, it just is not worth my time and effort to continue visiting this casino. So even if I talked to my host, my rating would not have changed plus I do not plan to return. Thus I did not waste my time.