FAIL! The MGM Resorts Computer System Disaster Continues!
» filed under Las Vegas tagged: mgm resorts international fail murren comments: 28
It appears that the failures we reported at ARIA weren't an isolated event. Computers at the front desks of the entire MGM network have been down for the last three days during what some would say might be the busiest weekend this side of the Superbowl.
The headaches endured yesterday are continuing today with reports of 500 person lines to check in/out at many of the MGM owned hotels in town.
Here is but a mere smidgen of a teeny weeny sample of tweets from disgruntled patrons who have wasted half of their day waiting in line to check into a hotel room.
Bellagio check in took 6 hours @tomthyme
This is the line to check in at Bellagio (pic) @danieldlugos
12 hour check in computers still down at Bellagio but nice room with view (pic) @MichaelElamMD
3 hour wait to check in (pic) @cnrmtgbkr
MGM server is down bitches haven't let us check in @xajaxx
Major fail at the MGM, COMPUTERS DOWN , been waiting to check in since noon, fn ridicoulous. @xojustbecausexo
Have moved 10 feet in an hour in thie check-in line at MGM Grand. Epic epic fail of planning for computer problems." @jzheel
Waiting to check in at MGM. Been here since 1. Computers are down and it's chaos. t.co/Sg8PdddU" @magicray
what do you call a hotel that can't check you in? #MGM @maxnegin
MGM Grand computers down and we can't check in. #outrage @tonybrunoshow
Ya en el lobby del MGM para #pacbradley un caos se fue el sistema en el hotel. Problemas para el check in @diegonews
First day for my internship with MGM Resorts International - check :) what an absolutely lovely first day!!! In love with the company :) - @kellicad
Sorry, couldn't resist.
Check-in line at Luxor is incredibly long. Clock starts now. Final time will be announced. @jslootbeek
Just got to the Luxor, Vegas style and now standing in a three hour line to check in. Are you kidding me!!!! @mayday101281
At the Luxor waiting to check in... The line is a mile long (seriously) because of a system crash. Crazy. @andreaiolson
Computer system down at #Luxor while we wait in a line through half the casino to check in... @missrerr
Waiting 4 hours to check in at #Excalibur Hotel in Vegas. Talk about jack asses for not telling guests to prepare for this wait! Assholes!!! @keast_d
3.5 hours and counting of sitting in the same spot waiting to check in at the hotel.... *LE SIGHHHHH #Excalibur @carolientrieu
About 500 people in line to check in at Mandalay Bay. Computers have been down for a week.... #epicfail t.co/hbJPXuIR @irohbot
here is our lovely line to check in @ the Mandalay Bay Hotel @ vegas which sucks all because there computers are down t.co/3tNK0Vj9 rachelmccollom
And there are hundreds more for every MGM hotel including Foxwoods MGM Grand and MGM Grand Macau!
We urge you to help us get the word out to anyone you know who is going to Vegas this weekend and possibly staying at an MGM property to be aware of the nightmare they are walking into and make the proper preparations (eat before you get to the check in line and hydrate) or consider canceling your reservation and moving to a non-MGM property.
PS. They're still gonna stick you with the resort fee.
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